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720px){.enquiry-search{margin-left:0}.enquiry-row{grid-template-columns:auto minmax(0,1fr)}.enquiry-actions{grid-column:1 / -1;flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:flex-start;margin-top:8px;padding-left:52px}.enquiry-progress-row{max-width:none}}.conv-title-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.callsheet{display:flex;flex-wrap:wrap;align-items:flex-start;gap:16px 28px;padding:18px 20px;margin-bottom:20px;background:var(--surface);border:1px solid var(--line-strong);border-radius:14px}.callsheet-contact{display:flex;flex-direction:column;gap:10px;min-width:260px}.contact-note{margin:0 0 2px;font-size:13px;line-height:1.4;color:var(--text-soft)}.contact-line{display:flex;align-items:center;gap:12px}.contact-label{flex:0 0 46px;font-size:10.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--text-soft);font-weight:600}.contact-value{display:inline-flex;align-items:center;gap:7px;font-size:16px;font-weight:600;color:var(--accent);text-decoration:none;font-variant-numeric:tabular-nums;word-break:break-all}.contact-value:hover{text-decoration:underline}.contact-value.muted{color:var(--text-soft);font-weight:500;font-size:14px}.copy-btn{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:999px;border:1px solid var(--line-strong);background:var(--surface);color:var(--text-soft);font-size:12px;font-weight:600;cursor:pointer;white-space:nowrap;transition:border-color .15s ease,color .15s ease,background .15s ease}.copy-btn:hover{border-color:var(--accent);color:var(--accent)}.copy-btn.is-copied{border-color:#30d15873;background:#30d15824;color:#1a7f37}.btn-secondary{display:inline-flex;align-items:center;gap:8px;padding:12px 18px;border-radius:12px;border:1px solid var(--line-strong);background:var(--surface);color:var(--text);font-size:14px;font-weight:550;text-decoration:none;white-space:nowrap;transition:border-color .15s ease}.btn-secondary:hover{border-color:var(--accent);color:var(--accent)}.callsheet-facts{display:flex;flex-wrap:wrap;gap:10px 28px;margin:0}.callsheet-facts .fact{display:flex;flex-direction:column;gap:2px}.callsheet-facts dt{font-size:10.5px;text-transform:uppercase;letter-spacing:.06em;color:var(--text-soft);font-weight:600}.callsheet-facts dd{margin:0;font-size:14px;font-weight:550}.callsheet-foot{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-left:auto}.callsheet-notes{padding:16px 20px 18px;margin-bottom:20px;background:var(--surface);border:1px solid var(--line-strong);border-radius:14px}.notes-head{display:flex;align-items:center;gap:12px;margin-bottom:10px}.notes-head h3{margin:0;font-size:15px}.notes-saved{font-size:12px;font-weight:600;color:#1a7f37}.notes-input{width:100%;box-sizing:border-box;resize:vertical;min-height:84px;padding:11px 13px;border:1px solid var(--line-strong);border-radius:10px;background:var(--bg);color:var(--text);font:inherit;font-size:14px;line-height:1.5}.notes-input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-tint)}.notes-actions{display:flex;align-items:center;gap:12px;margin-top:10px}.notes-unsaved{font-size:12px;color:var(--text-soft)}.conv-transcript{max-height:none}.conv-transcript .msg{padding:10px 12px;font-size:14px}.auth-screen{min-height:100dvh;display:flex;align-items:center;justify-content:center;padding:24px}.auth-card{width:100%;max-width:380px;background:var(--surface);border-radius:16px;box-shadow:var(--shadow);padding:32px;display:flex;flex-direction:column;gap:14px}.auth-card h1{font-size:1.25rem;margin:4px 0 0}.auth-sub{color:var(--text-soft);margin:0 0 8px;font-size:.9rem}.auth-card label,.staff-form label{display:flex;flex-direction:column;gap:6px;font-size:.85rem;color:var(--text-soft)}.auth-card input,.staff-form input,.staff-form select{font:inherit;color:var(--text);background:var(--bg);border:1px solid var(--hairline);border-radius:10px;padding:10px 12px}.auth-submit,.logout-btn,.staff-form button{font:inherit;cursor:pointer;border:none;border-radius:10px;padding:10px 16px;background:var(--accent);color:var(--on-accent)}.auth-submit:disabled,.staff-form button:disabled{opacity:.5;cursor:default}.logout-btn{background:transparent;color:var(--text-soft);border:1px solid var(--hairline);padding:6px 12px;white-space:nowrap}.admin-page{min-height:100dvh}.admin-inner{max-width:820px;margin:0 auto;padding:24px;display:flex;flex-direction:column;gap:20px}.staff-form{background:var(--surface);border-radius:14px;box-shadow:var(--shadow);padding:20px}.staff-form h2{font-size:1rem;margin:0 0 12px}.staff-form-row{display:flex;gap:12px;align-items:end;flex-wrap:wrap}.staff-table{width:100%;border-collapse:collapse;background:var(--surface);border-radius:14px;overflow:hidden;box-shadow:var(--shadow)}.staff-table th,.staff-table td{text-align:left;padding:12px 16px;border-bottom:1px solid var(--hairline);font-size:.9rem}.staff-table th{color:var(--text-soft);font-weight:600}.link-danger{background:none;border:none;color:#d70015;cursor:pointer;font:inherit;padding:0}.link-button{background:none;border:none;color:var(--accent);cursor:pointer;font:inherit;padding:0}.staff-row-actions{display:flex;gap:16px;align-items:center;justify-content:flex-end}.you-tag{color:var(--text-soft);font-size:.8rem}.notice{background:var(--surface);border:1px solid var(--hairline);border-left:3px solid var(--accent);border-radius:10px;padding:12px 16px}.notice code{background:var(--bg);padding:2px 8px;border-radius:6px;font-size:.95rem}.coord-header-actions{display:flex;align-items:center;gap:12px}.whoami{color:var(--text-soft);font-size:.85rem}.mfa-qr{display:block;width:180px;height:180px;margin:12px 0;background:#fff;padding:8px;border-radius:8px}.mfa-qr svg{width:100%;height:100%}.mfa-secret{font-size:.85rem;color:var(--text-soft)}.mfa-secret code{background:var(--bg);padding:2px 8px;border-radius:6px;letter-spacing:.05em}.entry{min-height:100dvh;display:grid;grid-template-columns:.92fr 1.08fr}.entry-panel{position:relative;overflow:hidden;background:radial-gradient(130% 100% at 8% 0%,var(--panel-bg-2),transparent 60%),linear-gradient(150deg,var(--panel-bg),var(--panel-bg-2));color:var(--panel-ink);display:flex;flex-direction:column;justify-content:space-between;padding:clamp(32px,4vw,64px);gap:40px}.entry-panel:after{content:"";position:absolute;width:60%;aspect-ratio:1;right:-14%;bottom:-22%;border-radius:50%;background:radial-gradient(circle,rgba(255,255,255,.07),transparent 68%);pointer-events:none}.entry-brand{position:relative;z-index:1}.entry-brand img{display:block;height:34px;width:auto}.entry-hero{position:relative;z-index:1}.entry-hero h1{font-family:var(--font-display);font-weight:500;font-size:clamp(2rem,1.1rem + 2.2vw,2.75rem);line-height:1.08;letter-spacing:-.02em;margin:0 0 20px;max-width:18ch;text-wrap:balance}.entry-hero p{font-size:1.06rem;line-height:1.6;color:var(--panel-soft);margin:0;max-width:32ch}.entry-steps{position:relative;z-index:1;list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:16px}.entry-steps li{display:flex;align-items:flex-start;gap:12px}.entry-steps .num{flex:0 0 auto;width:24px;height:24px;border-radius:50%;border:1.5px solid var(--accent-2);color:var(--panel-soft);display:inline-flex;align-items:center;justify-content:center;font-size:.75rem;font-weight:600;font-variant-numeric:tabular-nums}.entry-steps li>span:last-child{display:flex;flex-direction:column;gap:3px}.entry-steps strong{font-size:.98rem;font-weight:600}.entry-steps li>span:last-child>span{font-size:.86rem;line-height:1.45;color:var(--panel-soft)}.entry-trust{position:relative;z-index:1;border-top:1px solid var(--panel-line);padding-top:22px;display:flex;flex-direction:column;gap:12px}.entry-trust .eyebrow{color:var(--panel-soft)}.entry-trust ul{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:8px 20px;font-size:.92rem}.entry-trust li{display:flex;align-items:center;gap:8px}.entry-trust svg{flex:0 0 auto;color:var(--accent-2)}.entry-form{display:flex;align-items:center;justify-content:center;padding:clamp(28px,4vw,56px)}.entry-form-inner{width:100%;max-width:430px}.eyebrow{font-size:.72rem;text-transform:uppercase;letter-spacing:.15em;font-weight:600;color:var(--text-soft);font-variant-numeric:tabular-nums}.entry-progress{display:flex;align-items:center;gap:14px;margin-bottom:40px}.entry-progress .track{flex:1;height:3px;border-radius:2px;background:var(--hairline);overflow:hidden}.entry-progress .fill{display:block;height:100%;background:var(--accent);border-radius:2px;transition:width .4s cubic-bezier(.4,0,.1,1)}.entry-step{animation:rise .42s cubic-bezier(.2,.6,.3,1)}.entry-step h2{font-family:var(--font-display);font-weight:500;font-size:clamp(1.45rem,1rem + 1.1vw,1.85rem);line-height:1.14;letter-spacing:-.015em;margin:14px 0 12px;text-wrap:balance}.entry-step .sub{color:var(--text-soft);font-size:1rem;line-height:1.55;margin:0 0 30px}.choices{display:grid;gap:12px}.choice{text-align:left;display:flex;align-items:flex-start;gap:14px;padding:18px;border:1.5px solid var(--line-strong);border-radius:12px;background:transparent;color:var(--text);font:inherit;cursor:pointer;transition:border-color .15s ease,background .15s ease}.choice:hover{border-color:var(--accent)}.choice .cmark{flex:0 0 auto;width:22px;height:22px;border-radius:50%;border:1.5px solid var(--line-strong);display:grid;place-items:center;margin-top:1px;transition:border-color .15s ease,background .15s ease}.choice .cmark svg{opacity:0;transform:scale(.6);transition:opacity .15s ease,transform .15s ease;color:var(--on-accent)}.choice strong{display:block;font-size:1.05rem;font-weight:600;margin-bottom:2px}.choice span{display:block;color:var(--text-soft);font-size:.9rem;line-height:1.4}.choice.sel{border-color:var(--accent);background:var(--accent-tint)}.choice.sel .cmark{background:var(--accent);border-color:var(--accent)}.choice.sel .cmark svg{opacity:1;transform:scale(1)}.rel-field{border:0;padding:0;margin:0 0 26px;min-width:0}.rel-field legend{padding:0;font-size:.82rem;font-weight:600;color:var(--text-soft);margin-bottom:12px}.rel-chips{display:flex;flex-wrap:wrap;gap:8px}.rel-chip{position:relative;display:inline-flex;align-items:center;padding:8px 14px;border:1.5px solid var(--line-strong);border-radius:999px;color:var(--text);font-size:.95rem;cursor:pointer;transition:border-color .15s ease,background .15s ease}.rel-chip:hover{border-color:var(--accent)}.rel-chip input{position:absolute;opacity:0;width:1px;height:1px;pointer-events:none}.rel-chip:has(input:focus-visible){outline:2px solid var(--accent);outline-offset:2px}.rel-chip.sel{border-color:var(--accent);background:var(--accent-tint);font-weight:600}.entry-field{display:block;margin-bottom:26px}.entry-field .lbl{display:block;font-size:.82rem;font-weight:600;color:var(--text-soft);margin-bottom:8px}.entry-field input{width:100%;font:inherit;font-size:1.08rem;color:var(--text);background:transparent;border:none;border-bottom:1.5px solid var(--line-strong);border-radius:0;padding:8px 2px;transition:border-color .15s ease}.entry-field input::placeholder{color:color-mix(in srgb,var(--text-soft) 60%,transparent)}.entry-field input:focus{outline:none;border-bottom-color:var(--accent);border-bottom-width:2px}.entry-field .hint{display:block;font-size:.8rem;color:var(--text-soft);margin-top:7px}.phone-input{display:flex;align-items:stretch;gap:12px;border-bottom:1.5px solid var(--line-strong);transition:border-color .15s ease}.phone-input:focus-within{border-bottom-color:var(--accent);border-bottom-width:2px}.phone-dial{position:relative;flex:0 0 auto;display:flex;align-items:center}.phone-dial-face{display:inline-flex;align-items:center;gap:6px;font-size:1.02rem;color:var(--text);padding:8px 12px 8px 2px;border-right:1.5px solid var(--line-strong);white-space:nowrap;font-variant-numeric:tabular-nums}.phone-dial-face svg{color:var(--text-soft);margin-left:1px}.phone-dial select{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;opacity:0;border:none;cursor:pointer;font:inherit}.phone-input input{flex:1;min-width:0;width:100%;font:inherit;font-size:1.08rem;color:var(--text);background:transparent;border:none;padding:8px 2px}.phone-input input:focus{outline:none}.phone-input input::placeholder{color:color-mix(in srgb,var(--text-soft) 60%,transparent)}.entry-error{color:#b23b2e;font-size:.88rem;margin:-10px 0 18px;min-height:1.1em}.entry-actions{display:flex;align-items:center;justify-content:space-between;margin-top:34px}.entry-back{border:none;background:none;color:var(--text-soft);font:inherit;font-size:.95rem;cursor:pointer;padding:8px 2px}.entry-back:hover:not(:disabled){color:var(--text)}.entry-next{display:inline-flex;align-items:center;gap:10px;border:none;background:var(--accent);color:var(--on-accent);font:inherit;font-size:1rem;font-weight:600;letter-spacing:.01em;padding:14px 26px;border-radius:9px;cursor:pointer;transition:background .15s ease,transform .08s ease}.entry-next:hover:not(:disabled){background:var(--accent-strong)}.entry-next:active:not(:disabled){transform:translateY(1px)}.entry-next:disabled{opacity:.4;cursor:default}.entry-next svg{transition:transform .15s ease}.entry-next:hover:not(:disabled) svg{transform:translate(3px)}.entry-foot{margin-top:34px;font-size:.8rem;color:var(--text-soft);display:flex;align-items:center;gap:8px}.entry-foot svg{flex:0 0 auto}.call-option{font-size:.82rem;line-height:1.5;color:var(--text-soft)}.call-option-entry{margin-top:18px;padding-top:16px;border-top:1px solid var(--hairline)}.call-line{display:flex;align-items:center;gap:8px;margin:0}.header-call{margin-left:auto}.call-line svg{flex:0 0 auto;color:var(--accent)}.call-line a{color:var(--accent);font-weight:600;text-decoration:none;white-space:nowrap}.call-line a:hover{text-decoration:underline;text-underline-offset:2px}.call-reassure{margin:0 4px 10px;font-size:.82rem;line-height:1.5;color:var(--text-soft)}.entry-privacy-link{margin-top:10px;font-size:.78rem;line-height:1.5;color:var(--text-soft)}.entry-privacy-link a{color:var(--accent);font-weight:600;text-decoration:underline;text-underline-offset:2px}.doc-page{min-height:100vh;background:var(--bg);display:flex;justify-content:center;padding:48px 22px 80px}.doc-inner{width:100%;max-width:720px;color:var(--text)}.doc-back{border:none;background:none;padding:0;margin-bottom:22px;font:inherit;font-size:.85rem;color:var(--accent);cursor:pointer}.doc-back:hover{text-decoration:underline}.doc-draft-banner{border:1px solid var(--line-strong);background:var(--accent-tint);border-radius:12px;padding:14px 16px;font-size:.85rem;line-height:1.55;color:var(--text);margin-bottom:30px}.doc-inner h1{font-size:1.7rem;margin:0 0 8px}.doc-lead{color:var(--text-soft);margin:0 0 28px}.doc-inner h2{font-size:1.05rem;margin:30px 0 8px}.doc-inner p,.doc-inner li{font-size:.92rem;line-height:1.65;color:var(--text)}.doc-inner ul{padding-left:20px;display:flex;flex-direction:column;gap:6px}.doc-actions{margin-top:36px}@media (max-width: 860px){.entry{grid-template-columns:1fr}.entry-panel{padding:20px 24px 22px;gap:14px}.entry-hero h1{font-size:1.6rem;line-height:1.15;margin:0;max-width:none}.entry-hero p,.entry-steps,.entry-trust{display:none}.entry-form{padding:26px 26px 48px;align-items:flex-start}}